You may have already seen the news about a recently identified security vulnerability affecting the Prox Rex ‘Touch to Exit’ access control product, designed and manufactured by Trojan Developments.

The issue could allow an unauthorised person to gain access to a secure area without a user first touching their hand to the device.

How to Identify if You Have an Affected Prox Rex Unit

This vulnerability affects Prox Rex units that:

• Have “Prox Rex” printed on the front in the bottom left corner, or

• Have “Prox Rex V9.8” printed on the back near the bottom.

View Trojan Developments official notice here

How Security Specialists Is Supporting Our Customers

For all current Security Specialists customers where we installed a Prox Rex button, and the button is within 1.5 metres of the wall, we will replace the unit free of charge.

Please note:

• We have a significant number of affected units to replace, so it may take time to reach everyone.

• Contacting us as soon as possible will help us prioritise and manage replacements more efficiently.

If you believe your system is affected, or you’re unsure and would like us to check, please get in touch with our team and we’ll assist you promptly.

How to Contact Us

If possible, please email us on sales@specs.co.nz